Terms of Service
Last Updated: 31 July 2026
1. Acceptance of these Terms
These Terms of Service ("Terms") govern your access to and use of the websites, products, software, applications, and services (collectively, the "Services") provided by RemARkablyAI Private Limited ("RemARkablyAI", "we", "our", or "us").
By accessing or using our Services, creating an account, requesting a demonstration, or purchasing a subscription, you agree to be bound by these Terms.
If you do not agree to these Terms, you must not access or use the Services.
2. Eligibility
You may use the Services only if:
- You are legally capable of entering into a binding agreement.
- You are authorised to act on behalf of the business or organisation you represent, where applicable.
- Your use of the Services complies with all applicable laws and regulations.
3. About the Services
RemARkablyAI provides software and related services that enable businesses to offer virtual try-on experiences and associated digital capabilities.
We may modify, improve, suspend, or discontinue any part of the Services at any time, provided such changes do not materially reduce the functionality of an active paid subscription without reasonable notice.
4. Accounts
Certain features require an account.
You are responsible for:
- Providing accurate information.
- Keeping your account information up to date.
- Maintaining the confidentiality of your account credentials.
- All activities carried out through your account.
You must notify us promptly if you believe your account has been accessed without authorisation.
5. Free Demonstrations
We may offer demonstrations, trial environments, or evaluation access to showcase the Services.
Demonstrations are provided solely for evaluation purposes and may be modified, restricted, or withdrawn at any time without notice.
Demonstration environments may differ from production deployments.
6. Customer Responsibilities
You agree to:
- Use the Services only for lawful purposes.
- Provide accurate information.
- Obtain any permissions necessary for content you submit.
- Maintain the security of your account.
- Comply with applicable laws and regulations.
You are responsible for the accuracy and legality of any content you provide through the Services.
7. Customer Content
You retain ownership of the content you provide to the Services.
By providing Customer Content, you grant RemARkablyAI a limited, non-exclusive, worldwide licence to use, reproduce, process, store, and display such content solely as necessary to provide, maintain, support, secure, and improve the Services.
You represent that you have all rights and permissions necessary to provide such content.
8. Intellectual Property
The Services, including all software, technology, designs, trademarks, branding, documentation, interfaces, and other intellectual property, remain the exclusive property of RemARkablyAI or its licensors.
Except as expressly permitted in these Terms, no rights or licences are granted to you.
Nothing in these Terms transfers ownership of any intellectual property belonging to RemARkablyAI.
9. Licence to Use the Services
Subject to these Terms and any applicable subscription, RemARkablyAI grants you a limited, non-exclusive, non-transferable, and revocable licence to access and use the Services for your internal business purposes.
This licence does not permit resale, sublicensing, redistribution, or unauthorised commercial exploitation of the Services.
10. Prohibited Activities
You must not:
- Use the Services for any unlawful purpose.
- Attempt to gain unauthorised access to the Services or related systems.
- Interfere with the operation or security of the Services.
- Reverse engineer, decompile, or attempt to derive the source code of the Services except where permitted by applicable law.
- Copy, reproduce, distribute, or create derivative works from the Services except as expressly authorised.
- Use the Services to distribute malicious software or harmful content.
- Misrepresent your identity or affiliation.
Additional usage requirements may be described in our Acceptable Use Policy.
11. Third-Party Services
Certain features of the Services may integrate with or rely upon third-party providers.
Your use of such third-party services may be subject to their own terms and privacy policies.
RemARkablyAI is not responsible for services provided by third parties.
12. Fees and Subscriptions
Certain Services require payment.
By purchasing a subscription, you agree to pay all applicable fees, taxes, and charges associated with your selected plan.
Billing, renewals, cancellations, refunds, and related commercial terms are governed by our Service & Billing Policy, which forms part of these Terms.
13. Suspension and Termination
We may suspend or terminate access to the Services where:
- These Terms are violated.
- Payment obligations remain outstanding.
- Continued access presents a security, legal, or operational risk.
- We are required to do so by law.
Termination does not affect any rights or obligations that accrued before termination.
14. Disclaimers
The Services are provided on an "as available" and "as is" basis, except where otherwise required by applicable law.
While we strive to provide reliable Services, we do not guarantee uninterrupted, error-free, or uninterrupted availability.
Nothing in these Terms excludes any rights that cannot be excluded under applicable law.
15. Limitation of Liability
To the fullest extent permitted by law, RemARkablyAI shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising out of or relating to the use of the Services.
Our aggregate liability arising from or relating to the Services shall not exceed the amount paid by the Customer to RemARkablyAI for the Services during the twelve (12) months immediately preceding the event giving rise to the claim.
Nothing in these Terms limits liability where such limitation is prohibited by applicable law.
16. Indemnity
You agree to indemnify and hold harmless RemARkablyAI, its directors, officers, employees, and affiliates from claims, liabilities, damages, losses, and expenses arising from:
- Your breach of these Terms.
- Your misuse of the Services.
- Your infringement of the rights of any third party.
- Customer Content provided by you.
17. Force Majeure
RemARkablyAI shall not be liable for any delay or failure to perform its obligations where such delay or failure results from events beyond its reasonable control, including natural disasters, acts of government, war, civil unrest, labour disputes, widespread internet failures, or failures of third-party infrastructure or service providers.
18. Changes to the Services or Terms
We may update these Terms from time to time.
Where changes are material, we will provide reasonable notice through our website, platform, or other appropriate means.
Your continued use of the Services after the revised Terms become effective constitutes acceptance of the updated Terms.
19. Governing Law and Jurisdiction
These Terms are governed by the laws of India.
Subject to applicable law, the courts located in Chennai, Tamil Nadu, shall have exclusive jurisdiction over disputes arising from or relating to these Terms or the Services.
20. Contact
If you have questions regarding these Terms, please contact:
RemARkablyAI Private Limited
Email: [email protected]
Phone: +91 6380127967