Security
Last Updated: 31 July 2026
Our Commitment
Protecting customer information is a core part of how we build and operate RemARkablyAI.
We are committed to implementing appropriate safeguards to help protect the confidentiality, integrity, and availability of the information entrusted to us.
Data Protection
We apply reasonable administrative, technical, and organisational measures designed to protect customer information throughout its lifecycle.
Access to customer information is limited to authorised personnel who require it to perform their responsibilities.
Customer Content
Customers retain ownership of the content they provide to our Services.
We process Customer Content only as necessary to provide, maintain, support, secure, and improve the Services, or where otherwise authorised by the Customer or required by law.
Camera Privacy
Certain features require access to a device's camera.
Camera access is requested only with the user's permission.
RemARkablyAI does not store or retain live camera video as part of providing the virtual try-on experience.
Account Security
Customers are responsible for protecting their account credentials and restricting access to authorised users within their organisation.
If you suspect unauthorised access to your account, please notify us promptly.
Service Availability
We continually work to maintain reliable and secure Services.
From time to time, maintenance, updates, or unforeseen events may temporarily affect availability.
Responsible Disclosure
If you believe you have identified a security vulnerability affecting our Services, please report it responsibly.
Email:
Please include sufficient information to help us understand and investigate the issue.
We ask that you avoid actions that could disrupt our Services or compromise customer information while reporting a vulnerability.
Privacy
Our handling of personal information is described in our Privacy Policy.
Contact
For security-related enquiries, please contact: